Get in Touch With Us
This page is for reaching the editorial team behind Top Offshore Casinos — the people who research and rank the offshore casinos covered across mytexasinjurylawyers.com. Use it to report an error, flag a payout problem you've run into, ask how a bonus term actually works, or raise a commercial enquiry. Everything below explains what we can help with, what we can't, and how long a reply usually takes.
One thing to settle up front: we are an independent comparison publisher, not a casino. We cannot open, close, verify or fund an account for you, and we cannot release a withdrawal. If money is stuck, the operator's own support desk is the only party that can move it — though we do want to hear about it, for the reasons set out further down.
How to reach the editorial desk
Email is the only channel we run, and it's read by a person rather than an autoresponder. Use the contact form on this page, or the address published in the site footer. To get a useful answer on the first reply, include:
- The casino name as it appears on our list — Raging Bull, Magician Bet, Slots of Vegas and so on.
- The page you were reading and, where it matters, the exact line you're querying.
- Dates — when you deposited, when you requested a withdrawal, when you last heard from support. Payout questions are impossible to assess without them.
- Your state, if the question touches eligibility or payment availability. Rules differ enormously across the US.
Please don't send account numbers, passwords, card details, seed phrases, wallet private keys or copies of ID documents. We have no need for any of it and we will delete anything of that kind that arrives.
Reporting a payout delay or a refused withdrawal
This is the message we most want to receive. Payout reliability is the single hardest thing to research from the outside, and reader reports are part of how we decide whether a site stays on our lists.
Be aware of what we can and cannot do. We have no authority over an offshore operator, no dispute-resolution powers, and no ability to compel payment. These casinos are licensed outside the United States — typically under Curaçao, Anjouan or Costa Rica regimes — and no US state gaming commission or board supervises them. That means none of the protections you'd get from a state-regulated operator in New Jersey, Michigan, Pennsylvania, West Virginia, Connecticut, Delaware or Rhode Island apply: no segregated player funds backed by a state regulator, no state-run complaints process, no guaranteed payout. A delayed or refused withdrawal at an offshore site is a real and material risk, and it is one you carry yourself.
What your report does achieve: it feeds into our ongoing review of each site, and repeated credible reports about the same operator affect its standing on our pages. If you want to escalate formally, the licensing body named in the casino's own site footer is usually the only complaints route available — verify that licence detail on the operator's site rather than assuming it from anything we or anyone else publishes.
Before you write to us
- Complete the casino's KYC verification. Most withdrawal holds trace back to unverified identity, address or payment ownership. Lighter KYC at signup often just defers the checks to cashout.
- Check whether an active bonus is locking the balance. Wagering or rollover requirements must be cleared in full before funds become withdrawable.
- Check the payout limits and processing windows in the terms — weekly or monthly caps are common, and a large win may be paid in installments.
- Keep written support tickets rather than live-chat transcripts you can't retrieve.
- Then send us the summary, with dates.
Questions about bonuses and their terms
We get a lot of these, so here is the general answer: an advertised headline figure is never the whole offer. Every bonus on our lists carries conditions that decide whether it's worth taking, and those conditions are set by the operator and can change without notice to us. Always read the current promotion page before depositing.
The headline offers on our top-ranked sites, with the conditions you need to check beside each one:
| Casino | Advertised offer | What to confirm before depositing |
|---|---|---|
| Raging Bull | 410% up to $10,000 + 50 free spins | Rollover multiple, whether it applies to bonus or deposit+bonus, minimum deposit, expiry window, max cashout cap, excluded games |
| Magician Bet | 101% no wagering | "No wagering" claims still carry eligibility rules — check max bonus value, qualifying deposit and any withdrawal cap |
| Slots of Vegas | 375% bonus + 50 free spins on Cash Chaser | Spins are game-specific; check spin value, winnings cap and the rollover on spin winnings |
| Uptown Aces | 600% for new players | Rollover on a large match percentage is usually high — confirm the multiple, time limit and game weighting |
| BetUS | 200% up to $4,000 for new players | Casino and sportsbook portions may have separate rollover; check minimum qualifying odds on any sports element |
| Bets.FM | 225% up to 1 BTC + 225 free spins | Crypto-denominated caps move with the market; confirm rollover, spin release schedule and volatility exposure |
Card Crush, Zumba Cards, Amazon Jackpots and Slots and Casino sit on our wider lists too, and their coin- or SC-based rewards work on different mechanics again. If a specific term is unclear after reading the operator's page, send us the wording and we'll tell you how we read it — as an opinion, not as advice.
Corrections: ratings, game range and site details
Our ratings are editorial judgments made by our team, not customer-review scores and not the output of anyone's testing lab. We research publicly available information — operator terms, licensing statements, software provider disclosures, banking pages — and we verify what we can. We have not deposited, played or withdrawn at these sites.
Tell us if you spot any of the following and we'll re-check it:
- A game category we've described wrongly — online slots, progressive jackpots, blackjack, roulette, baccarat, video poker, live-dealer tables or provably fair titles appearing or disappearing from a site.
- Software studios or game providers we've listed that are no longer supplied there.
- RNG certification or provably fair claims we've repeated that you believe don't hold.
- RTP or volatility figures we've quoted that don't match the game's own info panel.
- Mobile browser play or casino app availability that has changed.
- A sportsbook, racebook, poker room, bingo or esports section added or removed — several operators on our lists, BetUS most obviously, run a sportsbook alongside the casino, and those sections carry their own separate bonus terms, minimum qualifying odds and rollover rules.
Banking and payment questions
We can explain how a method generally works for US players and what to check. We can't confirm that a specific card, bank or wallet will go through for you — acceptance varies by issuer, by state and by the day.
| Method | What to check before relying on it |
|---|---|
| Bitcoin, Ethereum, Litecoin | Network fees, confirmation times, and price movement between deposit and cashout — crypto volatility can change the dollar value of your balance either way |
| Stablecoins (USDT, USDC) | Which network the casino supports; sending on the wrong chain can lose the funds permanently |
| Bank cards | US issuers frequently decline gambling-coded transactions; declines are common and not a casino fault |
| Bank wire / money transfer | Slowest route, often with fixed fees on both ends and higher minimums |
Also confirm the operator's withdrawal fees, per-transaction and per-period payout limits, and whether USD balances are converted at the casino's own rate. Advertised crypto payout speeds are operator claims; treat them as claims, not measured results.
Legal, eligibility and tax enquiries
Short version: we cannot give you legal or tax advice, and we won't pretend otherwise.
Offshore casinos accepting US players occupy a legal grey area. Accepting American customers is not the same as being authorized to serve them. A Curaçao, Anjouan or Costa Rica licence says something about the operator's home jurisdiction — it says nothing about US state law. Some states have legal, regulated online casino gaming under a state gaming commission or board; many states regulate sports betting but not online casino; others restrict or prohibit online gambling altogether. The position where you live is yours to check, and it changes. If the stakes matter to you, consult a qualified attorney in your state.
The same goes for tax. Gambling winnings and reporting obligations are a matter for a qualified tax professional, and general commentary from a comparison site is no substitute.
You must be at least 21 to use this site and the casinos listed on it. Some operators set 18; we write for a 21+ audience and messages from anyone under that age won't be answered.
Partnership and commercial enquiries
Top Offshore Casinos may earn commission when a reader signs up through links on this site. That funds the research. It does not buy a position: commercial relationships don't decide rankings, and an operator cannot pay to be listed higher, to have a drawback removed, or to have a reader complaint ignored.
Operators and affiliate managers are welcome to write in about factual corrections, changed terms or new product lines. We'll consider the information on its merits. We don't publish supplied copy, we don't accept written reviews, and we don't remove critical coverage on request.
Responsible gambling support
If gambling has stopped being entertainment, stop reading comparison pages and get support. Help in the US is free and confidential through the National Problem Gambling Helpline: call or text 1-800-GAMBLER, available 24/7. Never gamble money you need for anything else, never bet to recover a loss, and never use gambling as a way to cope with stress or difficulty.
Be aware that offshore casinos often lack the responsible gambling tooling that regulated US operators must provide — deposit limits, cooling-off periods, reality checks and enforceable self-exclusion may be weak, inconsistent or absent, and state self-exclusion registers do not reach them. Device-level blocking software and bank gambling blocks are worth looking at if you need a hard stop. If you'd like us to point you toward support resources, say so in your message and we'll reply with that rather than casino information. Readers exploring self-exclusion topics more broadly may also find our coverage of casinos outside self-exclusion schemes useful context on what those schemes do and don't cover.
Response times and what we won't do
We aim to reply within two business days. Payout reports and correction requests get looked at first, because they affect what other readers see. Partnership mail takes longest.
- We will: answer questions about our own content, explain how a published bonus term reads, log payout reports against an operator, correct errors and credit the reader who found them.
- We won't: contact a casino on your behalf, recover funds, predict whether you'll be paid, recommend a stake size, advise on your state's law or your taxes, or tell anyone that a gambling site is safe. No site is.
Our content is fact-checked periodically — the current review date for this page is Sep 25, 2026 — but operator terms move faster than any publisher can track. When something on our pages no longer matches what the casino says, the casino's current terms win, and we'd be grateful if you told us. Editorial oversight for mytexasinjurylawyers.com is led by Adrian Hayes.